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Back To App
Video Tutorials
changelog
Back To App
Video Tutorials
changelog
Flow Builder
Flow Builder Overview
Field (Variable)
Send Message
Question
Variable Operation
JSON Operation
External Request
Condition
Split
Goto
Canvas
Sub Flow
Workflow
Function Flow
Bot Users
Keywords
Sequences
Triggers
Comment Keywords
Custom Fields
Tags
OTN - One Time Notification (Facebook)
Personas
User Menus
Customer Feedback (Facebook)
Error Logs
Testers
Widgets
Multiple Languages
Inbound Webhooks
Greeting Text
Getting Started
How to Add Users and Set Their Permissions in a Workspace
Live Chat
Agent Tools
Live Chat Overview
Hot Topics
Broadcasts and Text Blasts
Video Tutorials
Video Tutorials
Channels
Connecting a Facebook Channel
Workspace Setup and Settings
F.A.Qs
What happens when someone responds STOP or END?
Channel Automation Mobile App
Channel Automation Mobile App
Manage Your Data Channel Automation Instructions
Overview
Flow Builder
Flow Builder Best Practices
Flow Builder Best Practices
Best Practices
Written by
Norbert Sowul
Last updated October 3, 2025
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