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  • Back To App
  • Video Tutorials
  • changelog
  • Introduction to Channel Automation
    • Introduction - What is Channel Automation?
    • How to Add Users and Set Their Permissions in a Workspace
    • Workspaces Permissions
  • Live Chat
    • Agent Tools
    • Live Chat Overview
  • Flow Builder
    • Flow Builder Overview
    • Field (Variable)
    • Send Message
    • Question
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    • Canvas
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    • Workflow
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    • Bot Users
    • Keywords
    • Sequences
    • Triggers
    • Comment Keywords
    • Custom Fields
    • Tags
    • OTN - One Time Notification (Facebook)
    • Personas
    • User Menus
    • Customer Feedback (Facebook)
    • Error Logs
    • Testers
    • Widgets
    • Multiple Languages
    • Inbound Webhooks
    • Greeting Text
  • Hot Topics
    • Broadcasts and Text Blasts
  • Video Tutorials
    • Video Tutorials
  • Channels
    • Connecting a Facebook Channel
  • Workspace Setup and Settings
  • F.A.Qs
    • What happens when someone responds STOP or END?
  • Channel Automation Mobile App
    • Channel Automation Mobile App
    • Manage Your Data Channel Automation Instructions
  1. Overview
  2. Introduction to Channel Automation

Introduction to Channel Automation

  • Introduction - What is Channel Automation?

    Explore the articles about Account, User, Billing. Design and build a Chatbot to automate tasks and turn conversion. Build stronger relationships with customers by delivering targeted content and anticipating their reactions on the left ðŸ‘ˆ   ...

  • How to Add Users and Set Their Permissions in a Workspace

    Overview This guide will walk you through the process of adding new users to your Channel Automation workspace. Please note that only the owner of the account has the ability to add new users and manage their roles and permissions. Access Requirements ...

  • Workspaces Permissions

    A workspace can have many members and a member can join many workspaces in different roles. Workspace Limitation Generally, a workspace is designed for one business and it organizes all the resources for the business, such as payment accounts, email sen ...

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