✔ How to Video: ▶️ Live Chat Tools and how to use them on Channel Automation Workspace Navigation Sending Messages SMS Notes Emails Conversation Status and Drop Down Menus Assign an Agent Change Conversation Status Manage Shortcuts ...
There are multiple ways to opt in a lead inside Channel Automation. We do not auto opt in a lead by default. However it is possible to set up using triggers to auto opt in a lead to SMS and Email. We will go over how to manually opt a lead in the most bas ...